배송안내
1. 배송비 : 상품정보를 확인해 주시기 바랍니다.(제주도/도서산간지역은 배송비 별도 추가됩니다.)
2. 배송마감 : 상품별로 배송마감시간이 다르므로 배송정보를 확인해 주시기 바랍니다.
3. 송장확인은 송장입력 후 당일 18:00이후에 해당사이트에서 발송여부를 확인해주시기 바랍니다.
교환/반품/취소
교환/반품/취소신청은 주문/배송조회 아래 해당상품 주문건의 요청하기에서 가능하며 주문취소는 입점사가 송장출력 전까지만 가능합니다.
1. 오배송/불량/파손의 경우 왕복배송비는 입점사(공급사)가 부담합니다.
2. 고객 변심의 경우, 왕복배송비는 구매자가 부담합니다.(고객센터로 연락주세요)
3. 구매자가 배송비 동봉반품시 전액환불됩니다.
4. 본품 또는 사은품이나 구성품이 멸실 또는 훼손된 경우, 판매자가 반품불가로 지정한 상품인 경우, 반품요청 기간이 지난 경우,
제품 원 포장박스를 폐기한 경우에는 반품/교환이 불가합니다.
(불량여부 판단을 위한 포장 개봉만을 원칙으로 합니다. 정상 제품일 경우, 박스 개봉후에는 변심반품이 불가합니다.)
5. 고객님이 직접 반품시, 출고지에서 최초 발송시 이용한 택배사를 이용해 주시기 바랍니다.
6. 반품지 주소는 요청하기로 문의해 주시기 바랍니다.
※ 오배송, 불량, 파손 이외의 반품/교환은 변심사유에 해당합니다.
요청함 이용안내
1. 판매사 요청사항은 주문건 우측의 요청하기 버튼을 통해 교환/반품/취소/환불 건의 업무처리가 가능합니다.
2. 주문건의 요청하기 버튼을 통해 판매사가 요청한 건은 문자로 전달되며 입점사(공급사)에서 직접 처리합니다.
3. 교환/반품/취소 등 판매사 요청건은 입점사의 주문/배송조회 주문건 상단에 요청건으로 보여지며 답변이 완료되면 사라집니다.
4. 판매사의 요청건은 입점사에 문자로 발송되며 내용보기를 클릭한 후 빠른 답변을 바랍니다.(스마트폰 답변가능)
고객센터
고객센터 운영시간 : 평일 월~금 오전 9시 ~ 오후 6시 (점심시간 오후 12시 ~ 1시)
* 문의 및 상담 : 전화하시기 전 마이페이지 주문정보의 요청하기(교환/반품/취소/환불)를 이용해 주시면 더욱 빠르게 일처리가 가능합니다.
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■ Payment Information
We accept PayPal only.
PayPal is the best and only acceptable payment option for buying our products.
Please pay within 3 days of ordering.
If you don’t pay within 3 days,
Unpaid Item(UPI) Case will be opened on the day of 4th days automatically by Ebay system.
For international orders,
please check with your country's customs office to determine any additional costs prior to bidding or buying.
The buyer is responsible for all import duties imposed by their country,
if any, as these are not included in the item price or shipping cost.
■ Shipping Information
All purchased items from our listings will be shipped from South Korea through Korea Post.
General shipping methods and terms are shown below.
Service/ Tracking Number/ Shipping Time/ Terms of Use/ Costs
Economy/ Not Available/ 15~45 days/ Under $50/ Free
Standard/ Available/ 12~40 days/ $50~$150/ $3
Expedited/ Available/ 3~7 days/ Over $150/ $25
Your item will be carefully packed and shipped within 3 business days(Mon.-Fri.) of receiving payment.
We provide FREE economy shipping method and $3.00 for Standard shipping with tracking number.
If you want to quick delivery with safety, please choose Expedited shipping service.
We try our best to provide you the most reliable way of shipping service.
But sometimes international delivery time is highly depended on the local customs,
postal service and other situations in the country.
If you don't receive your item within 45 business days, please contact us for further assistance.
And please note that we are responsible for any damages or losses incurred in the shipping process.
So, if you find any faults in the item made during delivery,
please contact us through ebay message first WITHOUT opening the case.
Please DO NOT open the case first. We have a willingness to actively solve your problems as a seller in good faith.
So, we can respond within 24 hours and will fix it right away.
You don’t need to open the case for those problems. We will be always right here for you.
We always ship to address on ebay that you have registered.
So, make sure that the address on your ebay account is correct right after you are bidding for or purchasing our products
■ Return Policy
We want your online shopping experience to be risk free.
We understand that it is sometimes difficult to buy an item without actually being able to feel it.
So, if you are not pleased with your item for any reason,
please return it in the original packaging and with all tags attached within 30 days.
Goods should be returned carriage paid.
You will receive a refund for the cost of the merchandise after returned item arrived.
Postage and packaging will not be refunded.
If your item is faulty or we have sent you something different to what you ordered,
again, please return it to us within 30 days and we will give you a full refund or replacement including postage and packaging.
■ Custom & Duties
- These charges are the buyer's responsibility.
- Import duties, taxes and charges are not included in the item price or shipping charges.
■ Contacts us
Basically, we are dedicated to our customers and feel you should receive the personal attention you deserve.
We very appreciate positive feedback if you were happy with the order.
If for any reason you feel we have not lived up to 5-star ratings across the board,
please give us the opportunity to address your questions or concerns to your satisfaction before leaving us feedback.
You can send us a message via ebay message anytime and we will fix it ASAP.
We will always be here for your Great Buying Experience.
That is our job and why we are here. We have a willingness to actively solve your problems as a seller in good faith.
Is there any issues regarding our products or services? Please contact us through ebay message.
We will respond within 24 hours and fix it right away.
Have any questions or comments? Feel free to contact us using ebay message(Ask a question).
We usually send response within 24 hours.
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2016년 2월 10일 수요일
Golden Sea Birds Nest Hydrogel Eyepatch
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